Process Mapper

Process maps

Explain how a process works today. The assistant asks one question at a time and draws the map as you go. Check the diagram, comment on any step, and send it for approval when it's right.

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ticked has a comment things go wrong here ⧉ has its own map · Click a step to tick, comment or edit it.

Add a step

Something missing? Describe it and the assistant will fit it into the flow, asking anything it needs to know.

What happens Who does it Roughly where Anything else (systems, timing, what goes wrong)

Things agreed while mapping, and where what really happens differs from how it's documented. They're published with the map.

Record a decision

Words with one agreed meaning across every map. Shared by all processes in this area.

Define a term

Term What it means (one sentence) Other names people use (comma-separated)

Open its map ⧉

Comment

Edit this step

Step Kind Who does it System / tool How often / when Needs (one per line) Produces (one per line) What goes wrong → what you do (one per line) Warnings raised (one per line) Checks (one per line) Detail / sub-steps (one per line)

New process map

What's the process called? Business area Who approves it?

Request changes

The map goes back to draft. Your note is added as a comment that has to be dealt with before it can be sent for approval again.

What needs to change?

Approval message